Warranty policy


A Warranty is given by the manufacturer and is availed by the customer when he buys the product itself and the price for the said Warranty is included in the MRP, this Warranty is also serviced by the Manufacturer and as per the condition laid down in the Bill of the product. We "ERAFAV" are always with the customer side to serve you the best...Normally, a Warranty is in fact a promise by the maker itself, that the product does have certain characteristics or it will suit certain uses and purposes. Warranties are usually written and given with purchase of commodities like cars, appliances, computers, mobile phones and other equipment. Some warranties are inbuilt into the sales arrangement themselves. Usually, a warranty should provide a description of what the warranty covers and what it does not, along with the repairs allowed, provide a guideline for the consumer to use the warranty and the expenses which the customer will bear and the expenses which the manufacturer will bear. For example, the warranty on an Apple IPod guarantees the following:

  • It warrants the entire Apple hardware including the product as well as accessories given in the original packaging.
  • It warrants against any defects of material and workmanship when used in accordance with the published guidelines for a period of one (1) year from the date of original retail purchase. 
  • It does not cover non-apple branded hardware products or any software, even if packaged or sold with Apple hardware. 
  • It does not cover software distributed without the Apple brand. Apple also does not warrant that the operation of the device will be uninterrupted or error-free. It is not responsible for any damage arising from failure to follow instructions relating to the product use.
  • Additionally, the warranty does not cover consumable parts like battery, protective coatings unless there is default in manufacturing or workmanship.
  • It does not cover cosmetic damage like scratches, dents, broken plastic or parts.
  • It does not cover damage caused by use of another product, caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause.
  • The warranty does not apply to an Apple product which has been modified to alter the functionality or capability without written permission of Apple, or if the serial number has been removed or defaced.