Energy Saving And Low Consumption Anti-Dropping Ip65 Waterproof 7'' 10.1 Inch 1024*600 Industrial Mini Monitor For Agricultural

PRE-SALES SERVICE:

1. Product Selection: full understanding of customer needs and the environment, to help customers select  the matching program

2. Information provided: According to the different product types provide technical information to customers (such as: product brochures, instruction manuals, etc.)

3. Product testing: Before shipping, we will do quality testing to ensure that products meet testing standards shipment.

4. Customized service:  ndividually tailored display and control plan according to customers’ demand.

SALES AFTER SERVICE:

We will do our utmost to ensure that all products sold meet the quality testing requirements.

If this product is faulty during use,we will provide you with the following services:

1. The product from the date of purchase to calculate the warranty period, the warranty period is one year.

2. Due to the quality of the product itself not work properly, and we will provide a free repair service, you can replace the product if necessary.

3. Due to improper use (for example: static electricity, welding, improper wiring, over current use, over voltage use) and other causes of damage to the product, we will try to repair; but it will be billed according to the cost of repair or replacement of the corresponding components cost.

4. Due to physical damage of the LCD screen, the product is not working properly,it generally only for scrap.

5. Products that purchased in our company breaks down or needs repair, please describe the problem in detail the phenomenon of the product as much as possible, so that our technical staff can determine the cause of the fault, to provide you with better service.

Q1: Are you a factory or trading company?

A1: We are factory and have our own R&D team

Workforce:150 employees

Capacity: 5000 pcs/month

4 production lines

3 quality lines with IQC, FQC, OQC

R&D team: self-development boards and own design

Q2: Can you accept sample order?

A2: Yes, samples are always available for checking quality and can be dispatched to you very quickly.

Q3: What's the time of delivery?

A3: Depends on order quantity and our production schedule.

3-5 working days for sample order of standard model;

12-20 working days for custom sample order & mass production after payment receipt.

Q:4 Which payment terms do you accept?

A4: Alibaba Trade Assurance, T/T, Paypal, etc.

Q5: What is the products warranty policy?

A5: 12 months warranty lifetime free maintainance except the human damage and force majeure factor, can be 24-monthes with extra cost.

During the guarantee period, we will send the new replacement components for free if it's because of hardware problem after we confirm, and cover the shipment fee for the replacement delivery.

Beyond the guarantee period, we will provide maintenance service and technical support (Hardware and other possible charges, we will not bear the responsibility).